RETURNS / EXCHANGES
Any claims for misprinted/damaged/defective items must be submitted within 5 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 10 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
It is your responsibility to check the sizing charts provided on the product pages and to ensure your design is to your specifications before finalizing the order. If a particular item does not have a sizing chart then you may request one from firstname.lastname@example.org.
If you notice an issue with your order, please submit an email to email@example.com with the subject line “Request Return for Order [your order number]”.
Reasons for Returns
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Customers will be responsible for the cost of shipping items back to Jerk It Clothing Company. Exchanges can only be made once the items are received and confirmed undamaged by Jerk It Clothing Company.